Date of Last Revision: April 19, 2023
We collect the following types of information from our users:
We receive and store information that you enter on our website or provide to us in other ways. You can choose not to submit certain information, but the tradeoff is that you may not be able to take advantage of certain of our site’s features.
1. Registration: In order for you to use the Cadoo Services you must create an account by completing a registration form. As part of this registration form, we require select personal information (including your name, email address, etc.).
2. User and Player Profiles: To allow you to express yourself beyond just the information collected during registration, we enable you to provide additional information about yourself in your User Profile, including a profile photo. You may opt out of user and player profiles by simply not providing this additional information. You may also contact Cadoo at support@cadoo.com to request that such additional information you provide be non-indexable by search engines on our websites.
3. Payment Information: Cadoo uses PCI-compliant payment processors and does not itself see or store your credit card details.
4. Invite Friends: A user may choose to identify a friend, colleague, cheerleader, or a similar third party through our invite-a-friend and cheerleader functions. If a user does this we will collect the recipient’s email address. We will automatically send your friend an email, and if necessary, reminder emails. Cadoo stores this information for the sole purpose of sending the aforementioned email and any related reminder emails. We also store this information to track the success of our invitation programs. The recipient may contact support@cadoo.io to request that we remove this information from our database.
5. Orders: If you purchase a product or service through Cadoo, we will collect standard information in order to fulfill your order (such as name, email address, and shipping address).
6. Cadoo Challenge Communications, Bulletin Boards, Blogs, Chatrooms: If you participate in a Cadoo challenge or use a bulletin board, blog, or chatroom or other Cadoo communications medium, you should be aware that personally identifiable information you submit there can be read, collected, or used by other users of the aforesaid forums and may be further transmitted by these users. This information could also be used by a third party to send you unsolicited messages or for other purposes. The exchange of information and comments among players in the course of the challenges they play is an essential part of the Cadoo Group Challenge experience. While we consider the dissemination of this information outside of the challenge without the consent of the player providing the information or comment as counter to Cadoo’s challenges’ Code of Conduct, we cannot insure that such information or comments will remain private and will not be further transmitted by their recipients. Do not provide any information in connection with Cadoo challenges that you consider private and are unwilling to have disseminated. We are not responsible for personally identifiable information that you choose to make available in connection with participation in Cadoo challenges. We also connect to third-party services like Facebook and Twitter, and any information that you post on our site may be sent off our site via these third-party services with your consent.
7. Location Information: Information as to your location may be collected in connection with your participation in Cadoo challenges. This may include obtaining data from your phone or other device directly or via Cadoo Integration Partners for challenge auditing purposes. You may opt out of the collection of such information except to the extent collection of such information is integral to the operation of such challenges.
8. Automatic Information: We receive and store certain types of information whenever you interact with us, including information transmitted automatically as to weight, steps or other of your activities necessary for Cadoo challenges. Cadoo and its authorized agents automatically receive and record certain traffic data on their server logs from your browser including your IP address, Cadoo cookie information, queries, and the page you requested. Cadoo uses this traffic data to help diagnose problems with its servers, to analyze trends, and to administer the website. Cadoo may collect and display various aggregate counts of the times that pages have been viewed. We may provide this information to third parties in connection with special offers and promotional programs for our players, including your name and e-mail address. These third parties are responsible for the privacy of information they receive under their own privacy policies.
9. Additional Information: With your express consent, we may access your phone book and other information and tools on your devices to enhance your challenge experience.
Third-party Cadoo Integration Partners (e.g., FitBit, Strava, iOS Health, etc.) may provide information to Cadoo in connection with Cadoo’s implementation of its challenges. This information to the extent that it is not under the control of Cadoo is subject to the privacy policies of those suppliers. It is the responsibility of players to review and determine whether to accept such third party privacy policies, recognizing that the use of such information by Cadoo may be essential to the player’s participation in a challenge.
1. We will send you welcome emails after you have registered with Cadoo based upon the personally identifiable information that you provide us. Cadoo also sends out emails to respond to your inquiries and sometimes to your message board posts, to manage your account, and to facilitate the actions described above in the “Information You Provide to Us” section. You may receive notification emails from Cadoo, which inform you of actions performed on the site (e.g., activity posts and notifications). Unless you opt out, we also send motivational newsletters and messages to people playing in our challenges.
2. If you do not want to receive email from us, email support@cadoo.io from the email address you want to take off our lists. If you do not want to receive push notifications from us, opt out of receiving them in the Settings section of the menu. However, please note that in all cases you will continue to receive certain system emails (e.g. regarding forgotten user passwords or related to success and failure in on-going challenges you have engaged in) and legal notices (e.g. updates to our policies) from us. If you wish to stop receiving these emails you may deactivate or suspend your account. If you do not want to receive push notifications from us, opt out of receiving them in the Settings section of the menu.
3. If you have provided us information to invite a third party, we will automatically send that third party email inviting him or her to visit the site. Your friend may contact us or click through the link on the bottom of the email to request that we remove their information from our database.
4. In some circumstances, the above communications may be transmitted using forms of electronic communication other than e-mail such as push notifications.
1. Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive through your web browser for the purpose of record-keeping. We use cookies to identify our registered users and to store session specific information, such as your username. At the user’s option, our cookies may remain on your hard drive for an extended period of time to facilitate login. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
2. The “help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Although you may reject our cookies and still navigate some areas of our site, we require you to have cookies activated in order to participate in a challenge.
3. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site and to control access to certain parts of our site. A session ID cookie expires when you close your browser. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience of our site. A persistent cookie remains on your hard drive for an extended period of time. The cookies may be used to assist in the delivery of advertising and also to support communications by our partners and other business organizations to players who may be interested in the products or services offered by these organizations. The cookies also allow us to better understand our players and their needs and interests.
4. Our vendors and affiliates also use cookies to enable their systems to recognize your browser and tell them how and when pages in our website are visited and by how many people. That information, which is provided to us, is not personally identifiable. In addition, some of our business partners, like our advertisers, may use cookies on our website. We have no access to or control over these cookies. The use of cookies by third parties is not covered under our privacy statement.
1. Cadoo Personnel and Affiliates: Cadoo personnel, approved academic researchers, authorized consultants and/or contractors, and payment processing companies may have access to user information if necessary in the normal course of Cadoo business and/or research. This means that user information, including name, address, phone number, credit card details may be used for the following reasons: responding to user requests, ensuring smooth operation of challenges, and/or modifying our challenges product to increase users’ success rates. We may solicit your participation in research, developing case-studies, and success stories.
2. We may also use your personal information to recommend you in a challenge with other players who match your weight, age, gender categories and/or who share certain interests. Being recommended such a challenge may thus imply certain private information about you even though this information is not made explicitly public. We do this in order to match you with other people in similar conditions and to make a better, more enjoyable challenge. We may also make your personal information available across the Cadoo services, i.e among the various challenges we conduct, to facilitate your participation in other Cadoo challenges.
3. Agents/Service Providers: Cadoo employs third parties to perform functions on our behalf. Examples include hosting or operating the Cadoo Site, fulfilling orders for products and services purchased through the Cadoo Sites, sending e-mail and/or other communications, providing wireless services, removing repetitive information from customer lists, data analysis, marketing assistance, credit card payment processing, and customer service. These third parties may have access to your personal information for the purpose of performing such functions on Cadoo’s behalf.
4. Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred or made available as a result of the transaction or in the course of negotiations. If Cadoo or all of its assets were acquired, user information would be one of the assets that is transferred. Information will be transferred or made available only on the condition that the recipient of such information will use the same standards of privacy with respect to such information that it applies under its own privacy policy.
5. Protection of Cadoo and Others: We may release personal information when we believe in good faith that release is necessary to comply with the law; to enforce our Terms of Use; or to protect the rights, property, or safety of Cadoo, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We also reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, governmental requests, or legal process served on Cadoo.
6. User Profile information: Information collected during registration and subsequent visits, such as your full name and location, may be displayed to other Cadoo users in your User Profile. The User Profile is the area on Cadoo where we allow you to tell other Cadoo users about yourself and your interests. You may control what personal information is displayed.
7. API: Cadoo will allow third parties access to all Cadoo data that is already publicly available through the Cadoo website. Cadoo will keep passwords private.
8. E-Commerce: Cadoo may allow users to choose to share information with third parties, including marketers or electronic commerce providers through on-site offers.
9. Affiliate Entities: Cadoo may also provide your personally identifiable information to your affiliated company if you have entered an Affiliate Code during registration or are otherwise a user of our corporate portal.
10. Special Offers and Promotions by Cadoo and its partners. In connection with promotions and special offers, we may make available to third parties your name and other personal information pertinent to these offers. Information transmitted to third parties will be subject to the privacy policies of the third parties receiving such information. Your information may also be used in connection with sweepstakes and contests that we or our partners conduct. You may opt out of providing such information by notifying Cadoo at support@cadoo.io.
11. With Your Consent: Except as noted above, Cadoo will not provide users’ personally identifiable information to third parties or use it for a purpose incompatible with the purpose(s) for which it was originally collected without their prior permission.
We note throughout this Privacy Policy that we make available to our players the opportunity to readily opt out of providing information that they do not wish to share. You may opt out of providing information to Cadoo by contacting support@cadoo.io. Please appreciate that the supplying of certain personal information is essential for challenge participation.
1. The security of your information is of paramount importance to us. Your Cadoo account information is protected by a password for your privacy and security. In addition, we follow generally accepted industry standards to protect the personal information of our users, both during transmission and after we receive it. Cadoo strives to use commercially acceptable means to protect your personal information, including use of encryption, firewalls, and hashing on select types of information collected by Cadoo. When you enter sensitive information (such as credit card numbers) during the sign-up process or on our order forms, we encrypt your information during transmission using 128 bit secure socket layer technology (SSL). No method of transmission or electronic storage is 100% secure, however, so Cadoo cannot guarantee absolute security.
2. You can enhance your security by protecting against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.
3. Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.
1. You can always opt not to disclose information, but then you may be unable to use certain features on the Cadoo Services.
2. By visiting your User Profile, you can correct, amend, add, or delete personally identifiable information on our website. When you update information, however, we often maintain a copy of the unrevised information in our records as part of our normal back-up procedures and so that we can comply with any future requests for such information in conjunction with future legal requirements.
3. If you wish to remain a user of Cadoo, but do not wish to receive certain email from us or other Cadoo users, please email support@cadoo.io. However, please note that you will continue to receive all system emails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us
4. You may request access to any Personal Information that we have collected that is not available on your User Profile page so that you may correct any inaccuracies or request deletion of that information.
5. You may also request deletion of your Cadoo account by contacting us. We will respond to requests within 15 business days.
Cadoo is the controller of the personal information and data you provide to Cadoo’s challenges and Sites.
Data and other information you provide to Cadoo is used to implement Cadoo’s challenges in the manner described in the section of this Privacy Policy entitled “Use of Information Collected by Cadoo” in the same way as data and information provided by other users.
You have the right to access this data and information and to object to its use. You many request that we erase data and information that you have provided to us by contacting support@cadoo.io. You may also at any time contact us to withdraw consents that you have granted with respect to the use of your data and information. Please appreciate that such actions may impair your ability to participate in Cadoo challenges.
You may file a complaint with respect to the use of data and information with the EU Information Commissioner’s Office.
Minors under 18 Years of Age: Minors under age of thirteen (13) are prohibited from registering to use the Cadoo website. If you are at least thirteen (13) years old but under 18, you may use this Site with the consent of your legal guardian (an “Authorized Minor”). Any registration by, use of, or access to the Site by anyone under 18 and not otherwise an Authorized Minor is unauthorized, unlicensed, and in violation of these Terms of Use. By using the Site, you represent and warrant that you are 18 or older or an Authorized Minor and that you agree to abide by all of the terms and conditions of this Agreement. If we learn that Cadoo has collected information from a minor under the age of 13 or from user under the age of 18 who is not an Authorized Minor, we will delete that information immediately. If you believe that Cadoo may have information from or about a minor under 13 years old or under 18 years old who is not an Authorized Minor, please contact us: support@cadoo.io.
Cadoo may amend this Privacy Policy from time to time, at its sole discretion. Use of information that we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes to the Privacy Policy, we will notify you by updating the date on the top of the policy and/or by posting an announcement on the Cadoo website so you are may stay up-to-date on what information we collect, how we use it, and under what circumstances if any, it is disclosed.
The provisions of this Privacy Policy and Cadoo’s Terms of Use, of which this policy is a part, govern all of your interactions and visits to Cadoo’s Sites, participation in its challenges and any other use of Cadoo’s services. These provisions include limitations on damages, mandatory arbitration of disputes, waiver of class actions, and the application of Delaware law. This Privacy Policy is effective as of the date set forth at the top of this Policy.
